Why Choose Mayo Clinic Store
When you shop with Mayo Clinic Store, you’re choosing products that support your health and are sold through trusted, authorized channels.
Trusted, Authentic Products
We work closely with clinical partners at Mayo Clinic to offer products that meet high standards of quality and reliability. Unlike some online listings that may feature inaccurate descriptions or unauthorized items, everything we sell is sourced through approved channels and selected with patient safety in mind.
Why Authorized Sellers Matter
Products sold through authorized retailers or directly from the manufacturer give you confidence that what you receive is genuine.
- Authenticity & safety: Items purchased from unauthorized sellers — including some third-party marketplace listings — may not meet manufacturer quality standards.
- Manufacturer support: Authorized products are backed by valid warranties and customer care.
- Price signals: If a price seems unusually low compared to typical retail, it’s important to pause and consider whether the item might be counterfeit or unauthorized.
Understanding Online Marketplaces
Many popular retail sites host third-party resellers. These include:
- Amazon
- Walmart
- Target
- Best Buy
- eBay
- Wayfair
- Rakuten
- Etsy
On these platforms, some products are sold directly by the retailer, while others are sold by independent third-party resellers. If a product is sold and shipped by the retailer itself, it is more likely to be legitimate. If it's offered by a third-party seller operating through the marketplace, you should verify whether that seller is an authorized distributor before buying.
Beware of Scams Using the Mayo Brand
Scammers sometimes misuse the Mayo Clinic name and logo in advertisements of listings that look official but are not affiliated with us.
- Mayo Clinic does not endorse or promote third-party commercial products, services, or companies.
- Ads claiming to be associated with Mayo Clinic Store should be verified by checking the website URL and purchase channel.
- If you see suspicious ads that use our name or logo, do not click the link, and consider reporting it to the platform and to the Federal Trade Commission (FTC).
Customer Support You Can Count On
When you shop at Mayo Clinic Store, our staff is available to help you with product questions, post-purchase support, and guidance on selecting the right items for your needs - something you may not always find with third-party sellers on open marketplaces.
Supporting a Trusted Mission
Purchases from Mayo Clinic Store help support medical education and research at Mayo Clinic and reflect our commitment to putting patient needs first.