Mayo Clinic Preferred Response

Providing premier medical support services
wherever and whenever you need us —

on land, at sea or in the sky.

Mayo Clinic Preferred Response is a premier medical support service that offers members the peace of mind that comes from knowing that extraordinary, round-the-clock medical expertise — while at home or traveling — is only a phone call away.

Our goal is to align our members in their time of need with responsive service to help them navigate any health concern — from the simple to the complex.

This distinctive program offers exceptional value through inclusive annual fees, individual and family coverage options, and immediate access upon enrollment.

  • We're equipped to respond to the full spectrum of members' medical needs — anytime, anywhere.
  • One call connects you to a prominent medical institution with unmatched clinical resources and a global network of providers.

Our best-in-class medical expertise includes:

  • 24-hour medical support and triage
  • Appointment assistance
  • Pre-trip travel planning
  • Coordination of local medical care
  • Access to Mayo Clinic physicians and alumni
  • Medical evacuation
The pace, communication and knowledge that you provided to our family were absolutely superb, and I have no doubt in my mind that my family member is with us today because of your actions!

Program Benefits and Advantages at a Glance


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Mayo Clinic Preferred Response is not an insurance plan. Medical services rendered during transport are included; members rely on their own medical insurance plan to cover the cost of health care services pre- and post-transport (e.g., hospitalization, local medical care). Refer to the Terms and Conditions for complete details.

Appointments at Mayo Clinic are not guaranteed. A patient's medical condition and our clinical capacity help determine appointment access and schedule.

Service provided by AirMed International LLC. Refer to Terms and Conditions for complete details.

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